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Troubleshooting

SymptomLikely causeFix
401 on every callAPI token incomplete or trimmed when copiedRe-copy the full token from vm.massedcompute.com/settings/api; don't edit it.
Tool list missing destructive toolsRead-only keyExpected. If you need launch / terminate, generate a full-scope key.
402 on launchBilling not configuredSet recharge amount and threshold under Billing.
Cursor shows red MCP statusCursor build older than 0.45Update Cursor; HTTP MCP requires 0.45+.
Image incompatible errorThe chosen image doesn't match the chosen GPUPick a different image, or pick a different product. SXM-only images don't run on PCIe cards and vice versa.
Rate-limit (429)Hitting our request limitsWait a minute and try again.

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