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Troubleshooting

SymptomLikely causeFix
401 on every callAPI token incomplete or trimmed when copiedRe-copy the full token from vm.massedcompute.com/settings/api; don't edit it.
401 then a browser loginClient is using MCP OAuth, not a pasted tokenExpected. Finish sign-in and consent. Review the grant under Connected Apps.
Tool list missing destructive toolsRead-only key or read-only OAuth grantExpected. Generate a full-scope API token, or reconnect the app and approve full access.
Client never shows an OAuth promptToken already in config, or old clientRemove the Authorization header if you want OAuth. Confirm the client supports HTTP MCP + OAuth.
402 on launchBilling not configuredSet recharge amount and threshold under Billing.
Cursor shows red MCP statusCursor build older than 0.45Update Cursor; HTTP MCP requires 0.45+.
Image incompatible errorThe chosen image doesn't match the chosen GPUPick a different image, or pick a different product. SXM-only images don't run on PCIe cards and vice versa.
Rate-limit (429)Hitting our request limitsWait a minute and try again.

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